1.1 These terms and conditions govern your use of our website and services, including registration, account management, the purchase and licensing of EAsiTrader, and access to NTL Indicators.
1.2 Northen Trading Labs is a trading name of Sunny Online Limited (hereinafter referred to as 'Northen Trading Labs').
1.3 By using our website, you accept these terms and conditions in full; if you disagree with any part of these terms and conditions, you must not use our website or services.
1.4 Registration on our website or use of any services requires your express agreement to these terms and conditions.
1.5 To use our website, register an account, or purchase EAsiTrader, you must be at least 18 years old. By agreeing to these terms and conditions, you confirm that you meet this requirement.
1.6 Our website uses cookies to enhance your experience. By continuing to use the website, you consent to the use of cookies in accordance with our privacy and cookies policy.
1.7 The Northen Trading Labs website provides support for EAsiTrader users, including account management, licensing services, and access to exclusive content such as NTL Indicators. Users who purchase EAsiTrader via the MetaTrader Marketplace must register and verify their purchase through the website to access additional features and services.
2.1 Trading Risk Disclaimer
(a) Trading foreign exchange, contracts for difference (CFDs), and other financial instruments carries substantial risk of loss and is not suitable for all investors. You acknowledge that:
- Past performance is not indicative of future results
- You can lose some or all of your invested capital
- Trading involves significant risk and requires knowledge and careful consideration
- Leverage can work both for and against you
2.2 Software and Services Disclaimer
(a) EAsiTrader, NTL Indicators, and all associated services are provided "as is" without any guarantees or warranty. In particular:
- No guarantee of trading profits or performance
- No warranty regarding accuracy of indicators or signals
- No guarantee of uninterrupted or error-free operation
- Technical issues, delays, or market conditions may affect performance
2.3 Educational Content and Preset Files
(a) All preset files, strategies, and educational content provided through our services are for educational purposes only. You acknowledge that:
- Preset files are examples of possible trading strategies, not recommendations
- You must develop your own testing procedures before using any strategy
- Market conditions can significantly impact strategy performance
- No specific returns or performance are guaranteed
2.4 User Responsibility
(a) By using EAsiTrader or any associated services, you accept full responsibility for:
- All trading decisions and their outcomes
- Testing strategies thoroughly in demo accounts before live trading
- Understanding the software, indicators, and their limitations
- Implementing appropriate risk management measures
2.5 Non-Advisory Services
(a) Northen Trading Labs is not a financial advisor and does not provide:
- Investment advice or recommendations
- Financial planning services
- Portfolio management services
(b) You should consult qualified financial professionals regarding the suitability of any trading strategy for your circumstances.
2.6 Regulatory Compliance
(a) You are responsible for:
- Compliance with all applicable laws and regulations in your jurisdiction
- Understanding and adhering to your local trading regulations
- Determining whether automated trading is permitted in your jurisdiction
- Meeting any tax obligations arising from your trading activities
2.1 Copyright (c) 2024 Northen Trading Labs.
2.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website, the EAsiTrader software, and the material provided through our services; and
(b) all the copyright and other intellectual property rights in our website, EAsiTrader, NTL Indicators, and related materials are reserved.
2.3 You are granted a limited license to use EAsiTrader and NTL Indicators under the terms set forth in these conditions. All unauthorized use, duplication, or distribution of the software or materials is strictly prohibited.
2.4 Northen Trading Labs, reserves the right to take legal action against any individual or entity that infringes on our intellectual property rights.
2.5 Any materials, tools, or content available through our website are for personal use only. Redistribution or commercial use without explicit authorization is a breach of these terms.
3.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website;
(e) use our website services by means of a web browser;
(f) download and use licensed copies of EAsiTrader and NTL Indicators, subject to compliance with these terms and conditions.
3.2 Users who purchase EAsiTrader through the MetaTrader Marketplace must register on our website and provide their Payment Number to obtain a license key. This license key is required to access NTL Indicators and associated features.
3.3 Users who purchase EAsiTrader directly from our website will automatically receive a license key upon completing their purchase. This license key grants access to EAsiTrader and any included NTL Indicators for the duration of their subscription.
3.4 License keys are non-transferable and limited to use on up to four devices. For additional devices, users must purchase separate subscriptions or licenses.
3.5 You must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent, or sub-license material from our website, including EAsiTrader or NTL Indicators;
(c) redistribute license keys or use them for purposes outside the scope of these terms;
(d) show any material from our website or services in public without explicit permission;
(e) exploit material, software, or services from our website for commercial purposes outside of authorized use cases.
3.6 We reserve the right to restrict or revoke access to any user who violates these terms, including misuse of license keys, unauthorized distribution, or breach of intellectual property rights.
4.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website, software, or services, or impairment of the performance, availability, or accessibility of the website or services;
(b) use our website or services in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
(c) use our website or services to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
(d) engage in any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website or services using any robot, spider, or other automated means, except for the purpose of search engine indexing or as authorized in writing;
(f) violate the directives set out in the robots.txt file for our website;
(g) use data collected from our website or services for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing, and direct mailing) without explicit permission; or
(h) misuse license keys, share them with unauthorized users, or circumvent licensing restrictions for EAsiTrader or NTL Indicators.
4.2 You must ensure that all the information you supply to us through our website, or in relation to our website or services, is true, accurate, current, complete, and non-misleading.
4.3 Any violation of this section may result in immediate suspension or termination of access to our website, services, or products, including cancellation of license keys without refund.
5.1 EAsiTrader license keys are required for using the software and accessing NTL Indicators. These keys are issued upon purchase and are tied to your user account on our website.
5.2 Users who purchase EAsiTrader through the MetaTrader Marketplace must register on our website and provide their Payment Number to receive a license key. This key enables access to NTL Indicators and other subscriber benefits.
5.3 Users who purchase EAsiTrader directly from our website will receive their license key upon completing payment. The license key allows access to all software features and subscriber benefits during the subscription period.
5.4 Each license key is valid for use on up to four devices. Attempting to exceed this limit may result in deactivation of the license key and suspension of access to the software and related services.
5.5 License keys are non-transferable and may not be shared, sold, or distributed to others. Unauthorized use or distribution is a breach of these terms and may result in immediate suspension of the account without refund.
5.6 Subscriptions include ongoing access to updates for EAsiTrader and NTL Indicators, as well as customer support. Access to these benefits requires an active subscription.
5.7 Renewal of subscriptions must be completed before the expiration date to ensure uninterrupted access. Failure to renew on time may result in loss of access to EAsiTrader and NTL Indicators.
5.8 Northen Trading Labs reserves the right to revoke license keys or terminate subscriptions for any user who violates these terms or engages in unauthorized activities related to the software or services.
6.1 You may cancel your subscription at any time through your account settings on our website. Cancellation will not affect access until the current subscription period expires.
6.2 Refunds are not provided for subscriptions after the license key has been issued and activated. Activation occurs when the license key is first used to unlock EAsiTrader or download NTL Indicators.
6.3 If you encounter technical issues directly caused by our systems that prevent the use of EAsiTrader or NTL Indicators, you may request a refund. Requests will be evaluated on a case-by-case basis, and supporting evidence may be required.
6.4 If your subscription is terminated due to a breach of these terms and conditions, including misuse of license keys or unauthorized distribution, you will not be entitled to any refund.
6.5 In the event that you dispute a payment made to us, you must contact our support team immediately to resolve the issue. Chargebacks deemed unjustified may result in fees or additional actions as described in Section 9.
6.6 Subscription cancellations initiated by Northen Trading Labs for reasons unrelated to a user breach will be eligible for a prorated refund based on the remaining subscription period.
7.1 To access certain features of our website and services, including EAsiTrader and NTL Indicators, you must register for an account and provide accurate and complete information.
7.2 You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your account credentials with others or allow unauthorized access to your account.
7.3 If you become aware of any unauthorized use of your account or suspect a security breach, you must notify us immediately in writing. Failure to do so may result in liability for any losses arising from unauthorized activities.
7.4 Northen Trading Labs reserves the right to suspend, restrict, or terminate your account at any time if we believe your account is being used in violation of these terms or for unauthorized activities.
7.5 You are solely responsible for all activity conducted under your account. This includes compliance with these terms and any consequences resulting from misuse of your account or services.
7.6 Users with an active subscription may update their account details or subscription preferences through their account dashboard on our website.
7.7 Northen Trading Labs is not liable for any loss or damage resulting from unauthorized access to your account, except in cases where such access is directly caused by our negligence or failure to implement reasonable security measures.
8.1 The fees for our products and services, including EAsiTrader subscriptions and renewals, are set out on our website and may vary from time to time. All fees are listed in GBP and exclude VAT unless stated otherwise.
8.2 Payments must be made in advance and in cleared funds via the methods specified on our website. Payment completion is required before access to license keys, software downloads, or subscriber benefits is granted.
8.3 We reserve the right to adjust fees for future subscriptions or renewals. Such changes will not affect subscriptions that have already been paid for.
8.4 If you dispute a payment, you must contact us immediately and provide full details of your claim. We will investigate the matter and work toward a resolution.
8.5 Unjustified chargebacks, including those resulting from failure to recognize a charge on your financial statement, will incur the following penalties:
(a) reimbursement of the chargeback amount;
(b) third-party fees incurred in processing the chargeback (e.g., bank or payment processor fees);
(c) an administration fee of £25.00 including VAT; and
(d) reasonable costs for recovering the amounts, including legal fees.
8.6 We may suspend or terminate services if payment is not received on time or if a chargeback is processed against your payment.
8.7 Any amounts owed to us may be offset against amounts we owe you. Notification will be provided if such an offset occurs.
8.8 Subscription fees are non-refundable except as outlined in Section 7 regarding technical issues caused by our systems.
9.1 Northen Trading Labs provides EAsiTrader and NTL Indicators "as is" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9.2 We do not guarantee that the software, website, or services will operate without interruption, be error-free, or meet your specific requirements. While we strive to provide reliable and high-quality services, the use of our software and website is at your own risk.
9.3 Northen Trading Labs shall not be liable for any loss of profit, revenue, data, or business opportunities, nor for any indirect, consequential, or special damages arising from the use of or inability to use our software or services.
9.4 We do not provide financial advice. EAsiTrader and NTL Indicators are tools designed to support trading decisions, but all trading carries risk. You acknowledge that you are solely responsible for any trades or financial decisions made while using our software or services.
9.5 Our total liability to you, whether in contract, tort, negligence, or otherwise, shall not exceed the total subscription fees you have paid to us in the 12 months preceding the claim.
9.6 Nothing in these terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
9.7 You agree to indemnify and hold harmless Northen Trading Labs, its directors, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses arising out of your use of our software, services, or website, or your breach of these terms.
9.8 While we take reasonable steps to secure our website and services, we are not responsible for unauthorized access, data breaches, or any harm resulting from malicious third-party actions unless directly caused by our negligence.
10.1 Northen Trading Labs reserves the right to suspend, restrict, or terminate your access to our website, software, or services at any time without notice if you breach these terms and conditions or engage in any activity deemed harmful, fraudulent, or illegal.
10.2 If your subscription or license is terminated due to a breach of these terms, including unauthorized use or distribution of license keys, you will not be entitled to any refund, and access to EAsiTrader and NTL Indicators will be immediately revoked.
10.3 Users may terminate their subscriptions at any time through their account settings on the website. Termination will take effect at the end of the current subscription period unless specified otherwise in Section 7.
10.4 Upon termination, you must cease all use of EAsiTrader and NTL Indicators and delete any downloaded copies of the software from your devices. Continued use of the software after termination constitutes a violation of these terms.
10.5 Northen Trading Labs may, at its sole discretion, terminate or discontinue the availability of EAsiTrader, NTL Indicators, or other services provided through Northen Trading Labs. In such cases, active subscribers will be notified in advance and may be eligible for a prorated refund based on the remaining subscription period.
10.6 Termination of these terms and conditions shall not affect any accrued rights, remedies, obligations, or liabilities of either party as of the date of termination, including any claims for damages or breach of contract.
11.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes relating to these terms and conditions, the use of our website, or any services provided by Northen Trading Labs, trading as Northen Trading Labs, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11.3 If any provision of these terms and conditions is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
11.4 By using our website, software, or services, you consent to the application of English law and agree to resolve any disputes through the courts specified in this section.
12.1 Northen Trading Labs reserves the right to modify these terms and conditions at any time. Changes will be communicated through our website, and the updated terms will take effect upon posting.
12.2 Continued use of our website, software, or services after modifications to these terms constitutes your acceptance of the updated terms. If you do not agree with the modifications, you must cease using our website and services immediately.
12.3 We also reserve the right to modify, suspend, or discontinue any part of our website, software, or services at any time without notice. This includes adding or removing features, adjusting pricing, or changing licensing terms.
12.4 If modifications materially affect your use of EAsiTrader or NTL Indicators, we will make reasonable efforts to notify active subscribers in advance via email or through account notifications on our website.
12.5 Subscribers whose access is affected by modifications may be eligible for a prorated refund based on the remaining subscription period, as determined on a case-by-case basis.
12.6 Users are encouraged to review these terms and conditions regularly to stay informed of any updates or changes.
13.1 Northen Trading Labs shall not be held liable for any failure or delay in performing our obligations under these terms and conditions due to events beyond our reasonable control, including but not limited to:
(a) acts of God, natural disasters, or extreme weather conditions;
(b) war, terrorism, or civil unrest;
(c) labor strikes or industrial disputes;
(d) interruptions in telecommunications or power supplies;
(e) governmental actions or restrictions; or
(f) cyber-attacks, hacking, or other malicious activities by third parties.
13.2 In the event of a force majeure occurrence, we will make reasonable efforts to resume services as soon as possible and minimize any disruptions to our users.
13.3 If a force majeure event prevents us from fulfilling our obligations for a continuous period exceeding 30 days, either party may terminate the affected subscription or agreement by providing written notice. Subscribers affected by such termination may be eligible for a prorated refund based on the remaining subscription period.
14.1 These terms and conditions, together with our Privacy Policy and any additional terms explicitly agreed to by you, constitute the entire agreement between you and Northen Trading Labs, in relation to your use of our website, software, and services.
14.2 This agreement supersedes all prior agreements, understandings, or representations, whether written or oral, relating to the subject matter addressed herein.
14.3 Any changes or amendments to this agreement must be made in writing and agreed upon by both parties, except as specified in Section 13 regarding modifications to terms and services.
14.4 If any provision of these terms and conditions is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
14.5 No failure or delay by Northen Trading Labs to exercise any right or remedy provided under this agreement shall constitute a waiver of that or any other right or remedy.
15.1 Northen Trading Labs is the entity responsible for providing the website, software, and services outlined in these terms and conditions.
15.2 For inquiries, support, or complaints, you may contact us using the following methods:
(a) **Email:** rob@sunnyonline.co.uk
(b) **Website Contact Form:** Available on our website at https://www.northentradinglabs.com/Home/Support
15.3 We strive to respond to all inquiries within two business days. However, response times may vary based on the nature and complexity of the issue.
15.4 All official communications, including legal notices, should be sent to the email address listed above. Please include your full name, contact details, and a clear description of your inquiry or issue.
15.5 For questions related to billing, subscriptions, or account management, we recommend using the account dashboard on our website for faster resolution.